Returns

To receive a refund for your return

  • Your MAIA order must be registered for return and sent back to us within 14 days of the item being dispatched. ( Please note We must receive the item by the 14th day latest )
  • All returns are the customers responsibility. They must ensure it reaches our returns department with proof of delivery and signature
  • You must ensure that your return is in perfect, Unworn and has all tags and labelling in place. Please note that if your return is in an unsellable or altered condition, it will be returned back to you. 

Refunds will be processed within 7 days.